Neutrogena Makeup Wipes Recalled Over Bacterial Contamination

Neutrogena is recalling a batch of its popular Makeup Remover Ultra-Soft Cleansing Towelettes after routine testing found potential bacterial contamination. 

According to an update from the Food and Drug Administration (FDA), the recall affects one lot of the wipes sold in:

• Texas

• South Carolina

• Georgia

• Florida 

The FDA classified it as a Class II recall, meaning there’s a low chance of serious health problems, though minor irritation or reversible reactions are possible. 

The affected wipes have lot number 1835U6325A, and Neutrogena’s parent company, Kenvue, says it’s taking this step out of “an abundance of caution.”

What Caused the Recall

The issue involves Pluralibacter gergoviae, a bacterium sometimes found in water and soil that can occasionally survive the preservative systems used in cosmetics. 

While the risk to healthy users is minimal, the bacteria could cause irritation or infection if it’s introduced to the eyes or broken skin, particularly in people with weakened immune systems.

Kenvue said an internal investigation revealed procedural problems during manufacturing that may have allowed for the contamination in that batch. 

No other products in Neutrogena’s lineup are affected, and most affected stores have already removed the items from sale.

How Widespread Is It?

The company estimates around 1,300 cases of the 50-count wipes may have reached store shelves. People can verify whether their wipes are part of the recall by checking the code printed on the package.

This isn’t the first cosmetic recall in 2025. Earlier this year, the FDA oversaw the removal of acne treatments containing benzene, and other skin-care brands pulled products due to microbial contamination. 

These repeated recalls have prompted experts to push for clearer labeling standards and improved preservative regulations in personal-care manufacturing.

Health officials remind consumers that recalls like this are often precautionary, not panic-worthy. Even so, staying informed can help prevent irritation or infection before it starts.

What To Do If You Have the Product

If you have any Neutrogena Makeup Remover Ultra-Soft Cleansing Towelettes with lot number 1835U6325A, don’t use them. Dispose of the product or contact Neutrogena for a refund or replacement.

If you’re experiencing any redness, burning, or eye irritation after using the wipes, stop using them immediately and speak to your doctor. 

Storing your wipes in a cool, dry space and keeping them sealed between uses can also lower overall contamination risk.

Staying Safe With Everyday Products

Cosmetic recalls are becoming more frequent as regulators increase testing for bacteria and chemical contaminants. While this recall is limited, it’s a reminder that everyday items deserve the same attention as our food or medicine.

It’s helpful to always save receipts, check lot numbers, and take a minute to look up any product notices online. It’s a small habit that can help keep your skincare routine safer and more sustainable in the long run.

Did you find this information useful? Feel free to bookmark or to post to your timeline to share with your friends.